Terms of Service

Effective date: June 22, 2026

1. Acceptance

By accessing or using the CrawlFox API and dashboard ("Service"), you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Permitted Use

You may use the Service to retrieve, transform, and analyse publicly accessible web content for lawful purposes. Permitted use-cases include:

• Price and content monitoring of publicly accessible pages
• Research, journalism, and academic data collection
• Lead generation from public business directories
• SEO analysis and SERP tracking
• Building products that surface web data with appropriate attribution

3. Prohibited Use

You must not use the Service to:

• Circumvent authentication, paywalls, or access controls on third-party systems
• Collect or scrape personal data in violation of applicable privacy laws (GDPR, CCPA, etc.)
• Harvest email addresses, phone numbers, or financial data for unsolicited contact
• Scrape sites that explicitly prohibit crawling in their robots.txt or Terms of Service, unless you have the site owner's permission
• Conduct denial-of-service or brute-force attacks on any third-party infrastructure
• Distribute malware, phishing content, or any material that violates applicable law
• Resell raw gateway access without written authorization from CrawlFox

4. Fair Use and Rate Limits

Each plan carries a monthly request quota. Requests in excess of your quota are rejected with HTTP 429. CrawlFox reserves the right to throttle or suspend accounts that cause disproportionate load regardless of quota headroom.

5. Payments and Billing

Paid plans purchased through our checkout are billed in advance on a recurring (monthly or annual) basis through our third-party payment processor, Stripe. By subscribing through checkout you authorize us to charge your payment method for the selected plan plus any applicable taxes, and your subscription renews automatically at the end of each billing period unless you cancel beforehand. Where a paid plan is arranged manually rather than through checkout, the billing terms communicated to you at that time apply.

Each endpoint has a published, fixed credit cost — for example, one credit per page scraped, one credit per ten search results, and one credit per crawled page — with no surcharges for JavaScript rendering or premium proxies and no end-of-period multipliers. Failed calls are not charged. Plan allowances, and the extent to which unused credits carry forward, are described on the pricing page. Cancellation, refund, and proration terms are described in our Refund & Cancellation Policy. Fees are exclusive of taxes; you are responsible for any sales, use, or VAT taxes applicable to your purchase.

6. Intellectual Property

CrawlFox does not claim ownership of content retrieved on your behalf. You are solely responsible for ensuring your use of retrieved content complies with the intellectual property rights of the source. CrawlFox's software, brand, and infrastructure remain our exclusive property.

7. Liability Disclaimer

The Service is provided "as is" without warranties of any kind. CrawlFox is not liable for any indirect, incidental, or consequential damages arising from your use of the Service, including but not limited to loss of data, revenue, or business opportunity. Our aggregate liability to you for any claim will not exceed the amount you paid us in the three months preceding the claim.

8. Indemnification

You agree to indemnify and hold CrawlFox harmless from any claims, damages, or expenses (including reasonable legal fees) arising from your violation of these Terms or misuse of the Service.

9. Termination

We may suspend or terminate your account immediately for material breach of these Terms, including prohibited use. You may cancel your account at any time by emailing support@crawlfox.io.

10. Changes to Terms

We may update these Terms at any time. Continued use after the effective date of the revised Terms constitutes acceptance. We will notify registered users by email for material changes.

11. Governing Law

These Terms are governed by the laws of the jurisdiction in which CrawlFox is incorporated. Disputes shall be resolved by binding arbitration unless you opt out in writing within 30 days of first accepting these Terms.

Contact

Questions about these Terms: legal@crawlfox.io