How can we help?

Create an account, then provision a key from your dashboard. The secret is shown once at creation — copy it then; you can always rotate it later.

CrawlFox automatically escalates through cheap → browser → unlocker tiers, but some targets are genuinely hard. Retry the request, use the Playground to adjust options, and check your Activity logfor the status and request id. If it still won't resolve, email us with that request id.

Usage is metered in credits per request. See current plans on the pricing page, and track your remaining balance and per-request usage from the dashboard.

Manage keys any time from API keys in the dashboard. Rotating issues a new secret and disables the old one immediately.

See our Refund & Cancellation policy, or email us and we'll sort it out.

We'd love to hear it — email support@crawlfox.io. For anything tied to a specific scrape, include the request id from your Activity log so we can trace it.